●Customer Stories zung.ai · Global
◆500+ institutions across 180 countries
●Real results verified outcomes
◆SACCOs MFIs · Banks · Fintechs
●6 weeks average go-live time
◆-38% average NPL reduction
●Customer Stories zung.ai · Global
◆500+ institutions across 180 countries
●Real results verified outcomes
◆SACCOs MFIs · Banks · Fintechs
●6 weeks average go-live time
◆-38% average NPL reduction
Customer Stories · zung.ai · 500+ Institutions
Real institutions.
Real AI banking.
Real results.
500+ MFIs, SACCOs, and cooperative banks globally have chosen zung.ai. Here are the stories of how they transformed their operations, reached more members, and reduced defaults with AI globally.
500+
Institutions globally
-38%
Avg NPL reduction
6 wks
Average go-live time
4.8/5
Customer satisfaction
Customer stories
Transformation stories
from 180 countries.
🏦
Nairobi Cooperative SACCO
Kenya · East Africa
"We migrated from Mifos in 6 weeks. Our loan officer's daily workload dropped by 60% and our NPL fell from 14% to 8% within 90 days of going live with the AI agents."
-43%
NPL reduction
6wks
Go-live time
60%
Workload drop
🌾
West Africa MFI Network
Ghana · West Africa
"Bureau-free AI scoring approved 67% more of our thin-file members. The alternative credit model sees things our credit officers couldn't — and it's right 97% of the time."
67%
More approvals
97%
Score accuracy
8s
Credit decision
📱
Rural SACCO Alliance
Uganda · East Africa
"Our field agents now originate loans completely offline. Repayment jumped 28% after we enabled WhatsApp reminders and the AI collections agent reached members before they missed a payment."
28%
Repayment lift
Offline
Field agents
4.8/5
Member NPS
🏛️
Community Bank Indonesia
Indonesia · Asia Pacific
"IFRS 9 ECL reports that took 3 accountants 2 weeks now generate automatically in 4 hours. The compliance officer reads, approves, and files — no manual work globally."
4hrs
vs 2 weeks manual
Zero
Manual data entry
100%
Filing accuracy
What customers say
In their own
words.
"zung.ai is the first platform I've used that was clearly designed by people who understand how MFIs actually operate — not how banks think MFIs operate."
CEO · Microfinance Institution · Nigeria
"We went from a system that crashed every month-end to one that runs EOD in 8 minutes without anyone touching it. The AI agents handle what used to take my team 3 days."
COO · SACCO · Kenya
"The 6-week go-live felt impossible until it happened. Our data migration from Temenos was flawless — not a single transaction was lost. The implementation team were exceptional globally."
CTO · Regional MFI Network · Tanzania
"Our PAR30 dropped 9 percentage points in the first quarter. The 90-day early warning agent reached members before they defaulted — changing behaviour before a problem became a loss."
Head of Credit · Cooperative Bank · Ghana
Become a success story
Join 500+ institutions
already running on zung.ai.
Book a demo to see the platform, or start with a free MFI Health Audit — we'll assess your current system and show you exactly what AI banking would deliver for your institution globally.
-38% avg NPL6wks go-live500+ institutions4.8/5 satisfaction